RMA My Linksys Router
So yeah, I get that tech support has to ask stupid questions when confirming an RMA request is valid; stupid questions like:
“And sir, did you do stuff to your router to make it stop working?”
Unfortunately for them I’m a literal person and have verbal compulsion issues….
“And by ‘stuff’ do you mean was I negligent, spill stuff on it, strike it with an object and or use the router in a way that it was not designed? No. Well…. I did take it on one of my many deep sea adventures. It’s fascinating really, we were looking for Atlantis in the Strait of Gibraltar when out of nowhere a Kraken rose from the waters attacked my ship and demanded my router. Not wanting to anger the Kraken, I submitted and handed it over, I mean, people’s lives were at stake. Hours later the Kraken returned, outraged and flustered. It let out a cry (more like a screech, really), threw the router on the ship deck and sank to the deep once more but not before eating several of my crew. I think it was he who was the first to discover that the router was broken, but I’m not an expert on Krakens so I couldn’t tell you for certain - all I know is, that my router worked fine before then and then it got it back and it didn’t work. So, if that falls into “stuff” then I guess yes, I did, but really… I think if a Kraken demands something, it is in everyone’s best interest to comply, I mean, they’re kind of biggish and despite being notorious mumblers, they’re LOUD mumblers.”
I also discovered tech support doesn’t appreciate stupid answers to stupid questions. Their loss I suppose.